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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dee Blevins

Dee Blevins

November 19, 2025

5  out of  5
rating by Dee Blevins
"Been a customer for years my needs & questions are always met with great guidance & working with Jocelyn has been very informative with helping me when I got confused. Thanks for everything"
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Amy Kluck

November 19, 2025

5  out of  5
rating by Amy Kluck
"They listen to your questions answer them and always explain if you don’t understand. They don’t rush you on making a decision right then and there and they don’t pressure you making a decision. They are friendly and kind."
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Pearlie Colar

November 18, 2025

5  out of  5
rating by Pearlie Colar
"Gilbert is very professional, I felt at ease during our interactions. I feel I can trust him with my business."
We responded:
"I appreciate your positive feedback Ms. Colar. If you need anything you know how to reach me. Also, I appreciate your family for being a longtime clients. Have a great Thanksgiving season."
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Santana McClendon

November 18, 2025

5  out of  5
rating by Santana McClendon
"Jocelyn was very helpful and patient when she answered questions I had about insurance. I’ve recommended her to family members because she was so obliging."
We responded:
"Thank you Santana for your positive feedback regarding Jocelyn. We appreciate and value our relationship with you. Enjoy the upcoming Thanksgiving holiday."
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Bertina White

November 18, 2025

5  out of  5
rating by Bertina White
"Everyone there is professional and respectful! They are also great on finding new ways to help you save money but making sure you are fully insured!!"
We responded:
"Hello Bettina, we appreciate your kind words of support and encouragement. I are hear for you and wish you a safe and happy holiday season."
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Tammy Nwoko

November 17, 2025

5  out of  5
rating by Tammy Nwoko
"Excellent customer service"
We responded:
"We value your feedback and appreciate you being a long term client. Have a great Thanksgiving season."
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Deborah Maxey

November 16, 2025

5  out of  5
rating by Deborah Maxey
"⭐⭐⭐⭐⭐ Review for Ja’Nell Sneed at State Farm When my husband was in a car accident and needed his current proof of insurance urgently for a police officer, Ja’Nell truly lived up to the State Farm promise: “Like a good neighbor, State Farm is there.” His agent’s office was closed, but when I called my State Farm’s agent, Gil Edmond’s office, Ja’Nell immediately stepped in to help. She quickly retrieved my husband’s insurance information from another State Farm office, emailed it to us right away, and stayed on the phone to make sure we received it without any issues. Her calm, caring, and fast response prevented an already stressful situation from becoming worse. Janelle went above and beyond, and we’re incredibly grateful. She deserves to be recognized for her outstanding service!"
We responded:
"Hello Mrs. Maxey, We appreciate you sharing your positive experience with JaNell regarding the customer service that she provided. We are glad to hear that your husband is okay. Feel free to reach out to our office if you need any assistance regarding your claim. Gil Edmond, Agent."
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Lisa Cooper

October 28, 2025

5  out of  5
rating by Lisa Cooper
"Janelle has a very nice personality. She's very helpful."
We responded:
"Hello Lisa, we appreciate you taking time out to speak about your positive experience dealing with JaNell. We value you as a client."
Profile photo of Jazmin Damian Albañil

Jazmin Damian Albañil

October 22, 2025

5  out of  5
rating by Jazmin Damian Albañil
"Mi agente Elizabeth, fue muy profesional, paciente y se tomó el tiempo de explicar todas mis opciones en detalle hasta que me sentí completamente cómoda y segura. Recomiendo ampliamente su servicio."
We responded:
"Gracias Jazmin. "
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Kerry Kaberga

October 22, 2025

5  out of  5
rating by Kerry Kaberga
"I’ve had a great experience working with Jocelyn. She took the time to explain all my coverage options clearly and helped me find a policy that fits both my needs and my budget. She was quick to respond to all my questions and make the whole insurance process stress-free. Highly recommend!"
We responded:
"Hello Kerry, we appreciate your positive feedback interacting with Jocelyn. Thank you for being a valued client."
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miguel calderon

October 22, 2025

5  out of  5
rating by miguel calderon
"Elizabeth is the most bestest!!! Hands down amazing work ethic"
We responded:
"Thank you Miguel. Have a great day."
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Lavesha Williams

October 6, 2025

5  out of  5
rating by Lavesha Williams
"Ms. Janell is awesome, extremely attentive and professional. I appreciate her honesty and knowledge regarding my coverages and cost. keep up the great customer service."
We responded:
"Hello Lavesha, we appreciate you sharing your positive feedback regarding JaNell. Thank you for being a valued client."
Profile photo of Dorothy Anderson

Dorothy Anderson

September 30, 2025

5  out of  5
rating by Dorothy Anderson
"I spoke with Janell Sneed, who was very knowledgeable, professional and courteous. She answered all my questions. Great experience"
We responded:
"We appreciate you sharing about your positive experience with JaNell Sneed. We value you as a client. Thank you."
Profile photo of Anayeli Gallegos

Anayeli Gallegos

September 22, 2025

5  out of  5
rating by Anayeli Gallegos
"Agent Gilbert Edmond offers great customer service and is dedicated to serving his community. He is very knowledgeable in Life Insurance, Auto Insurance, Home Insurance, Commercial Insurance."
We responded:
"Thank you Anayeli. I really appreciate your feedback."
Profile photo of Commelie Peters

Commelie Peters

September 12, 2025

5  out of  5
rating by Commelie Peters
"Gil Edmond has been in the Insurance Business for many many years. He has excellent rates, give excellent service, and he is a GREAT Business Man. GIL Edmond gets the job done. I truly Recommend Gil Edmond State Farm Insurance for ALL YOUR INSURANCE NEEDS, Someone You can trust and depend on!"
We responded:
"I appreciate the kind words Commelie Peters. I truly value you as a client. Thank you so much. Gil Edmond."
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Kemberly Briggs

September 11, 2025

5  out of  5
rating by Kemberly Briggs
"The greatest help I got from any company"
We responded:
"I want to personally thank you Kemberly for your support. We are here for you. Thank you very much."
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Iambetter

August 28, 2025

5  out of  5
rating by Iambetter
"Good customer service"
We responded:
"Thank you for being a valued client. Have a safe holiday weekend."
Profile photo of Travante Cooper

Travante Cooper

August 28, 2025

5  out of  5
rating by Travante Cooper
"JaNelle did a great job overall. She answered every question I had asked throughly with great explanation. She was very helpful as well too. I’m very glad to have an excellent helper like her to get me through the whole process!"
We responded:
"Hello Travante, we appreciate you sharing your positive experience with JaNell. Let us know if there is anything we can do to enhance your experience. Thank you."
Profile photo of Ninette Garland

Ninette Garland

August 8, 2025

5  out of  5
rating by Ninette Garland
"Janelle was so helpful and so patient to wait on me to get my funds so I can take care of my business with the insurance. I recommend any and everyone to work with her. She’s the greatest person in the world thank you Janelle so much."
We responded:
"Hello Ms. Garland, we appreciate you sharing your positive experiences with JaNell. Thank you so much for being a valued client. Gil Edmond, Agent."
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Xavier Robinson

August 7, 2025

5  out of  5
rating by Xavier Robinson
"Great place and very professional to handle ALL my needs. Gilbert has a great staff and it slows as they do research beforehand and handle their clients with care. I’m very grateful to be associated with this extended family."
We responded:
"Hello Xavier, we appreciate your words of encouragement regarding our staff. I thank you from the bottom of my heart. Thank you."
Profile photo of None None

None None

August 1, 2025

5  out of  5
rating by None None
"They listen to you and Then they Listen again they figure out what you got and you Don't got and they figure out What You Need very personable insurance consultants that seems like looking out for the Everyday Needs of the average person so I was impressed even after being with another On My Mind for about 2 years I can say with confidence they will find exactly what you need in your alive to a point where you can feel comfortable paying what you need"
We responded:
"We appreciate your support and positive feedback. Thank you."
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Charisse Marsaw

July 15, 2025

5  out of  5
rating by Charisse Marsaw
"Mr. Edmond is extremely responsive and knows his business. He does what he says and is an expert problem solver. I appreciate his expertise in the insurance business."
We responded:
"Hello Ms. Marsaw, I appreciate your positive feedback regarding my abilities. I value you as a client. Thank you. Gil Edmond."
Profile photo of Shirley - yes so true Brewer

Shirley - yes so true Brewer

July 8, 2025

5  out of  5
rating by Shirley - yes so true Brewer
"I am sending this on behalf of Bernard McKenzie. I want to start off by saying that Jocelyn is a wonderful person. She shows compassion and kindness every time. She has patience and takes time to explain in details when any questions are asked. Jocelyn is an incredible individual that exemplifies how customers service is supposed to be. I’m sure Jocelyn is an asset to State Farm. Kudos to Jocelyn"
We responded:
"We appreciate you sharing your positive experience with Jocelyn. Customer Service is lacking in so many places of business and I am glad to hear that Jocelyn is maintaining high standards dealing with Customer Service. Thank you."
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Mary Stapleton

July 4, 2025

5  out of  5
rating by Mary Stapleton
"I've always received great service from Elizabeth Calderon and I will definitely recommend her to whom is looking for insurance"
We responded:
"Hello Mary, we appreciate you sharing your positive experience dealing with Elizabeth. We value you as a client. Have a safe holiday weekend. "
Profile photo of Janice Pitts

Janice Pitts

June 24, 2025

5  out of  5
rating by Janice Pitts
"State Farm on Halsted is one of my favorite place to do business, whenever I call I always get a person on the phone and you hardly have a wait time, if the employees do answer the manger will and they always call back if you leave a number. Their customer service is great and they are willing to help you with your insurance needs and you get it right away. I would recommend this insurance to everyone who has insurance needs."
We responded:
"Hello Ms. Pitts, we appreciate your positive comments regarding our customer service in the office. Thank you for being a valued client over the years. Have a great day."