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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Monique Hampton

September 12, 2023

5  out of  5 rating by Monique Hampton
"Janelle is always helpful, polite and prompt with request and answering issues or questions. She is the best to encounter with. I enjoy doing business with her"

Rachel Brown

September 12, 2023

5  out of  5 rating by Rachel Brown
"The staff is efficient and compassionate. Reminders are a necessity for me. JaNell continually keeps me abreast of policies and/or any changes made or to be made."

Arnita Ester

August 28, 2023

5  out of  5 rating by Arnita Ester
"they are very professional always answers my questions"

Caylin-Lisa Palmer

August 28, 2023

5  out of  5 rating by Caylin-Lisa Palmer
"Janell was amazing. She helped me get renters insurance for the first time! She made the process quick and easy. Great customer service."

BJ The Jackel

August 24, 2023

5  out of  5 rating by BJ The Jackel
"Best Agent Ever"

Ivette Castro

August 11, 2023

5  out of  5 rating by Ivette Castro
"Elizabeth was a life saver. She was very thorough with all of the answers to our questions. She was extremely professional. We were able to get all of our insurance paperwork in order so I can get back on the road with nothing to worry about. Highly recommend her. Thank you again! ❤️"

DMC

August 10, 2023

5  out of  5 rating by DMC
"I appreciate Jenell professionalism and understanding what I need I will recommend anyone that need renters insurance and on that note I will be insuring my vehicle soon"

Chadell marie

August 3, 2023

5  out of  5 rating by Chadell marie
"Gil Edmond was knowledgeable, and very helpful with getting my rental insurance completed. The process was easy and fast!"

Rafael Perez

July 29, 2023

5  out of  5 rating by Rafael Perez
"Elizabeth C. was extremely professional and helpful. Even though she was very busy she found time to answer any questions I had and managed to add a vehicle to my policy within minutes. Thank you for your help!"

Devon Anderson

July 25, 2023

5  out of  5 rating by Devon Anderson
"My experience with Janell was amazing, she answered all the questions i had and explained everything thoroughly. Her customer service was excellent. I feel like i can depend on her to provide me with all my insurance needs!"

Dreahh Guzman

July 25, 2023

5  out of  5 rating by Dreahh Guzman
"Jocelyn was the absolute best! She was very patient and had the answers to all of our questions! She made sure to explain all of our insurance options and did her best to give us the best price possible. Highly recommend !!"

Busivisor

July 25, 2023

5  out of  5 rating by Busivisor
"State Farm has always been my go to insurance company but the icing on the cake is the courteous and prompt customer service I get when I come into the office, especially that Ja’nelle she knows what she’s doing."

Francisco Vazquez

July 25, 2023

5  out of  5 rating by Francisco Vazquez
"(Translated by Google) They are very attentive and very good people, especially Elisabet (Original) Que son muy atentos y muy buenas personas especial Elisabet"

rohkaya Diop

July 25, 2023

5  out of  5 rating by rohkaya Diop
"They are thr best Agency. I've been with them for over 18 years now. They're patient, loving, and caring."

Daryl T

July 8, 2023

5  out of  5 rating by Daryl T
"Gilbert has been my insurance agent for years. He is very knowledgeable about the products that StateFarm offers and he keeps me informed about any policy changes or enhancements. I would recommend him to anyone in need of an insurance agent."

ernestine heath

July 7, 2023

5  out of  5 rating by ernestine heath
"I like this place because they customer service is great and they personally is wonderful"

N G

July 3, 2023

5  out of  5 rating by N G
"Gil Edmond is very professional ,knowledgeable ,and gets you not only the best policy and price available catered to your needs."

6700homes

June 28, 2023

5  out of  5 rating by 6700homes
"Great office- professional, knowledgeable, and very competitive rates.Thanks for the savings!"

Julia G.

June 21, 2023

5  out of  5 rating by Julia G.
"I really appreciate the service from the StateFarm on 104th Halsted,the ladies were very pleasant,friendly,courteous,and professional. Jocelyn walked me through my process for my claim and made sure that I was taken care. I highly recommend them for your family insurance."

Lynda Williams

June 14, 2023

5  out of  5 rating by Lynda Williams
"Elizabeth is such a wonderful agent. She is approachable and always personable. She demonstrates competency and follows a standard of service that makes me a satisfied client. I appreciate Elizabeth for all that she does to meet my insurance needs."

Cia King

May 26, 2023

5  out of  5 rating by Cia King
"Super sweet & nice. Got the job done and a small time manner !"

Julian Ivel

May 8, 2023

5  out of  5 rating by Julian Ivel
"Elizabeth from this statefarm location is the best always going out of her way when it comes down to helping her customers find the lowest quote possible. AWAYS taking her time to help me out no matter. Always making the customers feel like family when you walk in or over the phone. Always making you feel like your more then just a customer. Elizabeth would try to get you the best quote possible no matter how many accidents you were in, she'll still try n find the best possible quote to fit your budget rather then getting ripped off. I managed to save about half on my insurance just by taking to elizabeth and explaining what had happened. SHE LITERALLY IS THE BEST! IF YOUR TRYING TO SAVE MONEY OR FIND THE BEST POSSIBLE QUOTE REACH OUT TO ELIZABETH SHE GOT YOUR BACK. WITH HER I KNOW IM IN GOOD HANDS! ARE YOU?"

Dwain McClain

May 8, 2023

5  out of  5 rating by Dwain McClain
"Elizabeth Has Been AMAZING VERY KNOWLEDGEABLE, ALWAYS Keeps Me INFORMED, and So HELPFUL... THANK'S AGAIN !!!"

Gwen Stuart

May 4, 2023

5  out of  5 rating by Gwen Stuart
"Jocelyn is the BEST! Answered my questions and helped me resolved an issue very quickly."

Katrina Beatty

May 1, 2023

4  out of  5 rating by Katrina Beatty
"Mr. Edmond is a valuable resource for me. Not only does he handle my auto insurance. He lends valuable advice for new home owners."